Do you ship to P.O. boxes?
Unfortunately, there are a lot of scammers out there, making it impossible for us to ship to P.O. boxes. Please provide a business or residential address when placing your order.
Can I cancel my order?
If you would like to cancel an order, please contact us as soon as possible at firstname.lastname@example.org. If your order has not yet begun processing, we can issue a full refund.
If it has been processed, you can get a refund minus shipping charges (both ways, even if the product had free shipping—we still have to pay for it, after all). A restocking fee of up to 25% may also apply.
How long will it take for my order to arrive?
Most orders will be at your door within 7 business days of placing your order, but this can take longer in some instances. We will keep you updated as processing and shipping progresses, but feel free to email us at email@example.com if you have any questions about the status of your order.
We generally process your order within 24 hours of receiving it and it usually ships out within a day or two after that.
We ship most products using standard ground shipping via UPS, FedEx or the USPS. Depending on your location.